Your IT department,
without the overhead.
Strategy, support, security and everything in between, for small and medium businesses that are done waiting on hold. One partner. One plan. Plain English.
- $3M+
- saved for clients in telecom & licensing audits
- 12+
- years of IT consulting experience
- < 2 hr
- average response for critical issues
- 100%
- US-based, one point of contact
What's broken?
Describe your situation in plain English. We will point you to the right service in seconds, and a real human is one click away.
Everything your business needs to stay running, handled.
Get set up
Foundations done right the first time.
- Microsoft 365
- Cloud Storage
- IT Onboarding
- ChromeOS
- Websites
Stay secure
Close the gaps before they become a crisis.
- Cybersecurity
- Infrastructure
Connect & support
Phones, people, and help when you need it.
- VoIP & eFax
- Helpdesk
- On-Site Support
Grow & lead
Strategy, savings, and intelligence.
- IT Leadership
- Cost Audit
- AI & Automation
- Reporting
An IT Director
on your team.
Not on your payroll.
You don't need a full-time IT Director, but you do need someone thinking strategically about your technology. Fractional IT Leadership gives you an experienced IT Director on a flexible, part-time basis. We own your roadmap, manage your vendors, oversee security, and show up every month with a plan.
Advisory
Quarterly strategy sessions, a technology roadmap, and vendor guidance for businesses that need direction, not day-to-day management.
Part-Time CIO
Monthly engagement covering vendor management, security oversight, and active involvement in your technology decisions.
Embedded Leadership
We coordinate your entire IT operation, from vendors and projects to support and strategy, as a true extension of your team.
The ones people ask for most.
From first call to handled in four steps.
- 01
Reach out
Book a time or send a message. It takes two minutes.
- 02
We listen
A free 30-minute call. We assess where you are and what is at risk.
- 03
Clear plan
You get a plain-English recommendation and real numbers. No pressure.
- 04
We handle it
Setup, security, support, strategy. One partner, one point of contact.
Built for the businesses enterprise IT forgot.
Partner, not vendor
We embed ourselves in your business and take ownership of your technology, proactively.
Vendor-agnostic
Microsoft, Google, RingCentral, Nextiva. We recommend what is best for you, not what pays the highest margin.
No enterprise overhead
The same quality of IT leadership large companies take for granted, without the enterprise price tag.
One point of contact
Mike Dukes handles every client relationship personally. No call centers, no runaround.
Hours, blocks, or a seat at the table. Never per user.
Hourly
Pay as you go.
- No minimums, no contracts
- Billed in 15-minute increments
- Ideal for one-off fixes and small projects
- Same engineer every time
Block of hours
Most flexiblePrepaid, discounted, flexible.
- Lower effective hourly rate
- Use for support, projects, or both
- Priority scheduling
- Monthly usage report so you always know the balance
Fractional
A seat at the table.
- Strategy, roadmap, and budgeting
- Vendor and license management
- Security oversight
- Monthly strategy session and executive report
We bill for our time and expertise, not for how many people or devices you have. Hardware and third-party software licensing are passed through at cost or paid by you directly. Project work is quoted as a flat rate up front.
Ready for IT that runs itself?
Book a free 30-minute call. We listen, assess, and hand you a plain-English plan. No pressure, no jargon, no commitment.